Privacy Policy

Effective Date: December 2024
Last Updated: December 2024

1. Introduction

RentManager ("we," "our," or "us") is committed to protecting your privacy and personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application ("App"). Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the application.

2. Information We Collect

Personal Information

We collect the following types of personal information when you use our App:

Property Manager Information:

• Name, address, phone number, and email address
• Property details and ownership information
• Profile pictures and property images

Tenant Information:

• Names, contact information (phone, email, address)
• Unit assignments and rent amounts
• Lease dates and payment history
• Identification documents (ID cards, lease agreements)
• Meter numbers (gas, electric)
• Advance payment information

Financial Information:

• Payment records and rent amounts
• Expense tracking and receipts
• Bank account information (account numbers, routing numbers)
• Deposit records and financial transactions
• Zakat transaction records

Device and Technical Information

• Device information (model, operating system, unique device identifiers)
• App usage data and performance metrics
• Crash reports and error logs
• Authentication data (biometric data processed locally)

3. How We Use Your Information

Core App Functionality

• Tenant Management: Managing tenant profiles, contact information, and lease details
• Financial Tracking: Processing rent payments, expense tracking, and financial reporting
• Property Management: Maintaining property information and rent roll data
• Work Order Management: Tracking maintenance requests and contractor assignments
• Document Management: Storing and organizing property-related documents
• Reporting and Analytics: Generating financial reports and performance insights

Security and Authentication

• Biometric Authentication: Using Face ID, Touch ID, or fingerprint authentication for secure access
• Data Protection: Encrypting sensitive information and implementing security measures

4. Information Sharing and Disclosure

Limited Sharing

We may share your information only in the following limited circumstances:

Google Drive Integration:

• Your data is backed up to your personal Google Drive account
• This integration requires your explicit consent and Google account authentication
• Data is encrypted before being stored on Google Drive

Legal Requirements:

• When required by law or legal process
• To protect our rights, property, or safety
• To protect the rights, property, or safety of our users or others

5. Data Storage and Security

Local Storage

• Your data is primarily stored locally on your device using secure storage mechanisms
• All sensitive data is encrypted using industry-standard encryption methods
• Biometric authentication data is processed locally and never transmitted

Cloud Backup

• Optional Google Drive backup feature encrypts your data before transmission
• You control when backups are created and can delete them at any time
• Backup data is stored in your personal Google Drive account

6. Your Rights and Choices

Access and Control

• View Your Data: You can view all your data within the App
• Edit Information: You can modify your personal information at any time
• Delete Data: You can delete individual records or reset the entire app
• Export Data: You can export your data through backup features

Privacy Settings

• Biometric Authentication: You can enable or disable biometric authentication
• Location Services: You can control location permissions
• Camera and Photo Access: You can manage camera and photo library permissions
• Notifications: You can control notification preferences

7. Third-Party Services

Google Services

• Google Drive: For optional data backup and sync functionality
• Google Sign-In: For authentication with Google services
• Google APIs: For accessing Google Drive features

8. Children's Privacy

Our App is not intended for use by children under 13 years of age. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us.

9. Data Retention

We retain your personal information for as long as necessary to provide our services and as required by applicable law. When you delete your account or data, we will remove your personal information from our systems, except where we are required to retain it for legal or regulatory purposes.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy in the App and updating the "Last Updated" date. You are advised to review this Privacy Policy periodically for any changes.

Compliance

This Privacy Policy complies with applicable privacy laws and regulations, including:

• General Data Protection Regulation (GDPR)
• California Consumer Privacy Act (CCPA)
• Children's Online Privacy Protection Act (COPPA)
• Other applicable local privacy laws